As per 2018 supreme court order, online sale of firecrackers are not permitted! We value our customers and at the same time, respect jurisdiction. We request you to add your products to the cart and submit the required crackers through the enquiry button. We will contact you within 24 hrs and confirm the order through WhatsApp or phone call. Please add and submit your enquiries and enjoy your Diwali with Festivezone.
There are several reasons why you should give us a chance to make your celebrations awesome :) Few of them are
1. We offer convenient shopping experience - Customers don't have to anymore travel to outskirts for purchasing crackers, bargain on the wrong discounts among heavy rush. Instead, they can shop crackers at the click of mouse button with the family nearby
2. We only deliver Quality tested Standard brand fireworks and we have over 200 varieties - Most of the times, local vendor shops run out of stock and they don't replenish the stock since it is highly seasonal. We being a wholesaler and having own warehouse, we maintain stock of all the varieties in large quantity throughout the year
3. Lowest price- Since we directly procure it from factories in large quantity, we get good discount from the manufacturer which we pass on to the customers
4. Free shipping and cash / card on delivery - We run our own logistics and hand deliver all the packages to the customer door step with utmost care in packaging and handling (water proof tar coated boxes). Customers can pay after the delivery of the package trough cash / card
Q 2.How to place order?
Keeping in mind the difficulties faced by the customer while shopping crackers through retail stores, We have brought an innovative touch in our website to offer seamless convenience to the customers to shop crackers of his choice We offer two ways in which the customer can shop through our website
1. Choose a combo package and customize it Having seen the customer preferences over many years we have designed Family combo packages of various sizes. In addition to the family combo packages we also have Kids pack and Couples pack. You can choose a combo package and customize in the following ways a. Increase / decrease the number of items of the products in the combo package b. Add product from the complete list of product available in our website which are not in the combo package c. Remove items which is of less interest to the you
2. Build Own cart You can build your own cart grounds up from the scratch by choosing crackers from complete list of product of various categories available in our website and also choose the number of items in each product
It’s very simple, first visit our website and go through all our products. Then finalize the products you want, and click the button-Place order. If you want to buy multiple products, then choose the product you want and add it to the cart, you later can browse all the products you want and add them to the cart. Once you finish your shopping then go to my cart and press the option Place my order. Your orders will be dispatched and you will be receiving it as soon as possible.
Q 3.What is Combo?
Having seen the customer preferences over many years we have designed Family combo packages of various sizes. In addition to the family combo packages we also have Kids pack and Couples pack. But we know every customer is unique, so we give option to customize it based on your needs and preferences.
Combo Crackers packs are specially planned for family needs. Combo pack available in different sizes, you can increase or decrease the number of items based on your interest.
Q 4.How do I customize after selecting Combo box?
After selecting the combo, products in the combo gets added in the shopping cart and you can customize your shopping cart in the following manner
1. Increase / decrease the number of items in each of the product
2. Add product from the complete list of product available in our website which are not already available in the combo package
3. Remove items which is of less interest to the customer
Q 5.When will I get my crackers?
We will deliver your orders to your address within 7 to 10 days
Q 6.What if I have to order in bulk (above Rs 1,00,000)?
Please mail your requirements to [email protected] and we will give you special discounts based on the order amount
Q 7.What are the discount offers available?
Our rates in the website are very competitive and are already discounted upto 75% from the MRP of the product .
Q 8.What is the brand of crackers do I get in festivezone?
Standard fireworks is the leading firecrackers brand in the country known for its quality. We sell only Stardard Fireworks brand crackers through our website.Standard Fireworks in Sivakasi, The saga of India's largest fireworks manufacturer began in 1942. We Sell Standard fireworks Diwali Crackers Online Shopping in Chennai, Bangalore, Hyderabad, Salem, Coimbatore & All over Tamilnadu
Q 9.Why should I Confirm my mobile number?
We want to make sure that we deliver crackers to the right person who has placed the order for crackers and accepted to our terms and conditions by placing the order with us. Hence we confirm the customer mobile number Payments
Q 10.How can I pay for my orders?
There are 2 options to pay for the orders
1. Cash / Card on delivery: Pay through cash or credit / debit card to the delivery person who comes to your home for delivering your order
2. Online payment: We have ICICI payment gateway and accept online payment through credit / debit cards through the payment gateway
Q 11.Why am I not getting cash / card on delivery option?
For high value orders we encourage only bank transfers.
Q 12.What should I do to confirm the order for payment mode through bank transfer?
Once you transfer the amount please send the screenshot of amount transfer (in case of online transfer) or transaction number (in case of offline transfer) [email protected] with the subject "Order id. bank transfer details"
Q 13: How about prices and cracker varieties?
Premium Quality at Affordable Prices. We have a huge variety of all types of crackers and introduce new varieties each and every year and provide lowest price guarantee for the products found on our website.
Cancellation and returns
Q 14.Will I be able to return the products if I find it faulty?
Yes, Incase you find any faulty products, please email us the details of the orders and the products that were faulty while receiving the package. We will be happy to replace the faulty products
Q 15.Can I cancel my order after placing the order?
You can cancel your order before it is processed and dispatched for delivery. If the status of your order is "Received and not confirmed" or "Received and confirmed" (you can check your order status ) you can email your cancellation request to [email protected] with the subject line "order id. Cancellation request" . We will stop processing your order.
Safety instructions
Always keep a bucket of water at hand to extinguish an incipient fire.Aerial fireworks should be used in a safe landing zone.
DO'S
1.Buy the fireworks from the reliable sellers possessing licence.
2.Always an adult should supervise the use of fireworks.
3.Safety precautions marked on the fireworks should be strictly followed.
4.Use a candle / agarbathi / sparklers to ignite the fireworks.
5.Always keep a bucket of water at hand to extinguish an incipient fire.
6.Aerial fireworks should be used in a safe landing zone.
DONT'S
1.Never ignite fireworks while holding them. Put them down then ignite them and walk away.
2.Don't put fireworks in any container to ignite.
3.Any malfunctioning fireworks should be abandoned.
4.Never ignite aerial fireworks where overhead obstruction (tree, leaves, wires etc.) may interfere with trajectory into open air space. Never ignite aerial fireworks near an opening to a building. An open garage door or window could allow aerial fireworks to fly into the structure and cause a fire.
5.Never use fireworks inside house.
6.Use fireworks outdoors, but not on the public thoroughfare.
7.Never experiment or make your own fireworks.
8.Never re-light a "dud" firework (wait 15 to 20 minutes and then soak it in a bucket of water
9.Do not use spurious / illegal fireworks.
10. Fireworks should not be used between 10.00 pm & 6 am as per Supreme Court order.
